Requests, complaints and claims

Use this form for a request, complaint, claim or suggestion. We give you a reference number (radicado) so you can follow up.

• You get the reference number (RAD-YYYY-NNNN), with the date and time we received it, on the same screen.
• We answer within 15 business days from the day we receive it.
• We email a copy of the number to the address you enter. Type it twice to avoid mistakes.

You can also write to hola@contentu.co, but only this form gives you the reference number right away. If you disagree with our answer, you can go to the Superintendence of Industry and Commerce (sic.gov.co).