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Salesforce Support Lead

Aquiva and Hapi

Open to LatAmAutomationLevel: Lead

Leadership role for a Salesforce managed-services account: you own the end-to-end support operation, act as the client's single point of contact, and govern queue health, SLAs, scope and billing. Requires 3+ years in Salesforce delivery, support or administration, configuration-side knowledge (objects, automation, permissions, data model), hands-on ticketing and SLA management, and C1 written English. You also lead and mentor the L1/L2 bench and build the knowledge base.

salesforcesla managementticketing systemscrmrelease managementteam leadershipscope and billing governanceenglish c1

Location per source: Argentina

Apply on Himalayas

Source: Himalayas

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